Incognito offers a range of services including:

  • Mystery Shopper Program 
  • Focus Groups 
  • Brand and Product Trials 
  • Surveys

Our clients are successful people operating businesses across a wide range of industries. They include the following:

  • Bars and Restaurants
  • Cafes
  • Retail
  • Grocery
  • Professional Services
  • Public, Private Schooling Providers
  • Tertiary Education Providers
  • Tourism, Hotels
Incognito will customise its tools and processes to suit your individual requirements. We will ensure that you get the best account of “Your customer’s experience”.

Mystery Shopper Program

Incognitoemploys a range of people from within your market, covering all demographicsand representing a cross section of the community. All mystery shoppers aretrained local people who are already experienced consumers within your market.

Focus Groups

Incognitohas an extensive database of consumers from within your local market. We canprovide a target market sample for Focus Group feedback and the review ofproducts or services.

Brand and Product Trials

Incognitois ideally placed to conduct Brand and Product Trials and feedback the resultsto you. We can also use a combination of our tools, techniques and services toprovide you with a comprehensive review on how consumers feel about your brandor product.

Customer Surveys

Incognitooffers a range of standard surveys that you can choose, or customise to suityour specific requirements. This is a very easy and efficient process to ensureyou get only the information you need.