Incognito offers a range of services including:

  • Mystery Shopper Program 
  • Focus Groups 
  • Brand and Product Trials 
  • Surveys

Our clients are successful people operating businesses across a wide range of industries. They include the following:

  • Bars and Restaurants
  • Cafes
  • Retail
  • Grocery
  • Professional Services
  • Public, Private Schooling Providers
  • Tertiary Education Providers
  • Tourism, Hotels
Incognito will customise its tools and processes to suit your individual requirements. We will ensure that you get the best account of “Your customer’s experience”.

Mystery Shopper Program

Incognito employs a range of people from within your market, covering all demographics and representing a cross section of the community. All mystery shoppers are trained local people who are already experienced consumers within your market.

Focus Groups

Incognito has an extensive database of consumers from within your local market. We can provide a target market sample for Focus Group feedback and the review of products or services.

Brand and Product Trials

Incognito is ideally placed to conduct Brand and Product Trials and feedback the results to you. We can also use a combination of our tools, techniques and services to provide you with a comprehensive review on how consumers feel about your brand or product.

Customer Surveys

Incognito offers a range of standard surveys that you can choose, or customise to suit your specific requirements. This is a very easy and efficient process to ensure you get only the information you need.